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Returns

RETURNS - Please see terms and conditions below.

Method One:

Come by our office and we will assist you with the exchange or return.

Please call to let us know.

Phone: +(65) 62766088
Hours: Mon - Fri (Excluding public holidays), 9.30am - 5.30pm
Neuvital Pte Ltd
1003 Bukit Merah Central #06-16,
Singapore 159836

Method Two:

Send us a note to let us know. Mail back the product to us and we will process your refund/exchange. Mail your product to -

Neuvital Pte Ltd
1003 Bukit Merah Central #06-16,
Singapore 159836

 

Terms & Conditions For Exchanges Or Returns

"We" and "Us" refer to Soul Legs.
"Customer" refers to any customer that has purchased Goods sold on this website.
"Product", "Products" and "Goods" refer to any goods purchased on this website.
The following terms and conditions apply to customers who have purchased products through this website and have paid for them in full:
1.Subject to our in house inspection, we accept returns for damaged Goods caused by manufacturing defects. In this event, we will exchange Customer's damaged Goods for a new one if the damaged Goods received are returned to us in its original, unused condition with original packaging and labels all intact.
2. At the moment, we do not offer refunds. If Customer would like to return their Product(s) due to reasons unrelated to clause 1 above, Customer may exchange it for a different product(s) adding up to the same value of the exchanged Product. We do not offer refunds for any unused value. Customer will be liable for any additional costs of the new product(s) that exceed the original value of the Product(s) that has been exchanged. Customer shall pay for all delivery charges in relation to such exchanges including pick up and delivery.

 

PRIVACY STATEMENT

We protect our customers' personal details and information provided to us on this website in relation to enquiries, feedback, deliveries and purchase of any products on this website.